Return Policy
Crystal Joys Return Policy
CRYSTAL JOYS WILL EXCHANGE ITEMS PURCHASED WITHIN 30-DAYS OF PURCHASE, WITH A RECEIPT. CUSTOMERS MAY CHOOSE TO EXCHANGE FOR A SIMILAR PRICED ITEM OR HAVE THE AMOUNT PUT ON A CRYSTAL JOYS GIFT CARD.
NO CASH OR CREDIT RETURNS WILL BE GIVEN.
CRYSTAL JOYS WILL REPAIR ANY BROKEN JEWELRY PURCHASE. IF A REPAIR CANNOT BE MADE, CRYSTAL JOYS WILL EXCHANGE THE ITEM.
CRYSTAL JOYS WILL NOT REIMBURSE ANY PRODUCT INCLUDING LOOSE STONES OR SPECIMENS PURCHASE.
Shipping Policy
Free Shipping on orders over $50.00 excluding extra large statement pieces. We ship USPS priority ground shipping which takes normally 3 to 5 business days. Products can take longer depending on unforeseen circumstances.