Return Policy

Crystal Joys Return Policy

Crystal Joys will repair any broken jewelry.

Because of the repair policy, Crystal Joys does not offer returns on any jewelry. 

Crystal Joys will not reimburse any of the loose stones as these are natural gems that cannot be repaired.

Crystal Joys will reimburse any gemstone or home decor item within 30 days and as long as the item is not damaged and a receipt is provided. 

 

Return Policy Update

Until further notice, Crystal Joys will only reimburse any gemstone or home decor item within 30 days and as long as the item is not damaged, a receipt is provided, and item is able to be properly disinfected.

Shipping Policy 
Free Shipping on orders over $40.00 excluding extra large statement pieces. We ship USPS priority ground shipping which takes normally 3 to 5 business days. Products can take longer depending on unforeseen circumstances.