Return Policy

Crystal Joys Return Policy

CRYSTAL JOYS WILL EXCHANGE ITEMS PURCHASED WITHIN 30-DAYS OF PURCHASE, WITH A RECEIPT.   CUSTOMERS MAY CHOOSE TO EXCHANGE FOR A SIMILAR PRICED ITEM OR HAVE THE AMOUNT PUT ON A CRYSTAL JOYS GIFT CARD. 
NO CASH OR CREDIT RETURNS WILL BE GIVEN. 
CRYSTAL JOYS WILL REPAIR ANY BROKEN JEWELRY PURCHASE. IF A REPAIR CANNOT BE MADE, CRYSTAL JOYS WILL EXCHANGE THE ITEM. 
CRYSTAL JOYS WILL NOT REIMBURSE ANY PRODUCT INCLUDING LOOSE STONES OR SPECIMENS PURCHASE. 

Shipping Policy 
Free Shipping on orders over $40.00 excluding extra large statement pieces. We ship USPS priority ground shipping which takes normally 3 to 5 business days. Products can take longer depending on unforeseen circumstances.